Panoptic Home Health Privacy Notice
Privacy Policy
Updated March 2026
Panoptic Home Health is committed to protecting the privacy and security of our patients, website visitors, and partners. This Privacy Policy and Notice of Privacy Practices explains how we collect, use, disclose, and safeguard your personal information and protected health information (PHI).
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This notice is provided in accordance with the requirements of the Health Insurance Portability and Accountability Act (HIPPA) and other applicable healthcare privacy laws.
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By using our website or receiving services from us, you acknowledge the practices described in this notice.
Information We Collect
We may collect personal information in several ways, including when you:
- visit our website
- contact us through forms or email
- request home health services-
request information on home health services
- request return communications
Types of information we may collect include:
Personal Information
- Name
- Phone Number
- Email Address
- Mailing Address
- Date of Birth
- Insurance information
- Emergency Contact Information
Protected Health Information (PHI)
When necessary to provide services, we may collect:
- Medical history
- Diagnosis and treatment information
- Physician and referral information
- Insurance details
- Medication information
- Care plans and visit documentation
- Other healthcare related data you voluntarily provide
Protected Health Information is any health information that identifies you and relates to your medical condition, treatment, or payment for healthcare services.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Website usage statistics
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This information helps us improve website functionality and user experience
How We Use Your Information
We may use your information for the following purposes:
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Treatment
To provide, coordinate, and manage your healthcare services, including communication with physicians, nurses, therapists, and other healthcare providers involved in your care.
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Payment
To bill and receive payment from insurance providers, Medicare, Medicaid, or other responsible parties.
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Healthcare Operations
To support internal business activities including:
- Quality improvement
- Staff training
- Licensing and accreditation
- Compliance and auditing
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Communication
We may contact you regarding:
- Appointment scheduling
- Care coordination
- Service updates
- Administrative matters
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Website Improvements
Information collected through the website may be used to improve user experience, analyze site performance, and enhance our services.
When We May Share Your Information
We do not sell personal or health information.
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We may disclose information in the following circumstances:
Healthcare Providers
With physicians, hospitals, pharmacies, therapists, and other providers involved in your care.
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Insurance and Billing
With insurance companies or government programs such as Medicare or Medicaid for payment processing.
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Service Providers
With trusted third-party vendors who help operate our business or website, provided they agree to protect your information.
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Legal Requirements
We may disclose information when required by law, including:
- Court orders or subpoenas
- Public health reporting
- Law enforcement investigations
- Regulatory compliance
Public Health and Safety
When necessary to prevent serious threats to health or safety.
Your Rights Under HIPPA
Under the Health Insurance Portability and Accountability Act, you have certain rights regarding your health information.
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Right to Access
You may request a copy of your health records.
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Right to Amend
You may request corrections to inaccurate or incomplete information.
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Right to Request Restrictions
You may request limitations on how your information is used or shared.
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Right to Confidential Communications
You may request that we contact you through specific methods or at specific locations.
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Right to an Accounting of Disclosures
You may request a record of certain disclosures of your health information.
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Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the:
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U.S. Department of Health and Human Services Office for Civil Rights
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We will not retaliate against you for filing a complaint.
How We Protect Your Information
We implement safeguards designed to protect your personal and health information, including:
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- Secure electronic health record systems
- Access controls and authentication procedures
- Staff training on privacy and security practices
- Administrative, technical, and physical safeguards
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Despite our efforts, no electronic system is completely secure, and we cannot guarantee absolute security.
Website Cookies and Tracking
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze visitor behavior
- Store user preferences
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You may adjust your browser settings to disable cookies if desired.
Third- Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third- party sites.
Text Messaging and Electronic Communications
If you choose to communicate with us via email, website forms, or text messaging, please note that these methods may not always be fully secure.
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By providing your contact information, you consent to receive communications related to your care or services.
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You may opt out of non-essential communications at any time.
Changes to this Privacy Notice
We reserve the right to update this Privacy Policy and Notice of Privacy Practices at any time. Updated versions will be posted on this page with the revised date.
Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact us:
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Panoptic Home Health
1802 N. Division St, Suite 202
Morris, IL, 60450
Phone: 815-513- 3298
Email: info@panoptichs.com
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You may also contact:
U.S. Department of Health and Human Services Office for Civil Rights
to file a privacy complaint.